How do I process a return or exchange?


Call Ultimate Dental at (800) 388-7868 to speak to any account manager and request a Return Authorization Number. 

Mail the item back to:

        Ultimate Dental
        Attn: RA #_______
        1111 Corporate Grove Drive
        Buffalo Grove, IL 60089-4546

Merchandise must be returned UNMARKED and IN ITS ORIGINAL, UNOPENED, SEALED PACKAGE. (Please use a strong, corrugated carton and adequately cushion the products to prevent damage during shipment. Do not mark or tape the original container). All returned merchandise will be inspected, and any merchandise returned to us in unacceptable condition will NOT be eligible for credit.

Please reference our Return Policy for more information. Certain items cannot be returned. Other items require a restocking feel.